Most orders are completed in 10 business days. Large orders may take up to 14 business days. We appreciate as much time as possible. We can also handle faster requests, but may charge a rush fee.
If my order is small and/or simple, why do you need to charge a rush fee?
Our day, as well as our upcoming week, is already filled with orders. When we add to these already full days we have to adjust for the cost of overtime. We typically do not have the option of finishing orders that may be bumped by your rush job.
What kind of format is best for logos?
The best format for engraving is EPS, but we can work with BMP, JPEG, GIF, AI, PDF, TIFF, and DXF. Grabbing images from a website, no matter how good it looks, or scanning in something off of a letter head or business card offers poor images and may not be suitable.
Do you have minimum shop charges?
Yes. We have a minimum order fee of $25 -or- if you have spent at least $100 over the previous 12 months than the shop minimum is waived. The minimum shop fee for printing and signs is $50 -or- $250 per year.
I don't see what I am looking for on your site, but I found something on another site, can you get that same item?
Normally, yes. In some instances, some products are only sold by certain retailers. This is not the norm, for all trophy and engraving shops purchase from the same suppliers.
Do you do custom work?
Yes. Most of our work is custom. For example, if you want to provide a retirement gift for an officer, we can take the badge, nametag, medals, and just about anything else, and design a nice retirement award.
Will you engrave on items I bring in?
Yes, we will engrave on your products. The charge will be based on complexity and amount of engraving.
Can you engrave on irregular shaped items or bowls?
Yes, we have many pieces of machinery in order to engrave on almost any type of product.
Can I trust my engraving needs with Saymore Trophy?
Absolutely! Not only do we provide engraving services to our customers, but we also provide engravering services for many jewelry stores and other trophy and engraving shops. We have been in business for over 50 years and we are well known in the engraving industry.
Your name is Saymore Trophy, but do you do other things besides trophies?
Yes, we provide many types of products and services, including awards, glass engraving, printed awards, signage, banners, rubber stamps, gift ware, and much more.
